Dell Support :)
Friday, April 28th, 2006I don’t have much to talk about today, but I thought I would enlighten you as to the treatment Dell Support provided. This is regarding an older Dell Laptop (Inspiron 1150) that had a motherboard issue. After calling Dell twice – i didn’t have to wait anywhere near as long as with HP, I had moaned enough that they would arrange pickup and repair of the laptop – FREE OF CHARGE -More… as the laptop had been out of warranty for almost a year. Hows that? A++ Dell for your support, I really appreciate being treated like a valued customer, which is nothing like the horrendous support provided by HP. Too bad there were no finance options available for Dell Laptops, otherwise I wouldn’t have bought an HP.
